jb333 Privacy Policy

2.1 Information Provided at Registration

When you create an account at jb333, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Preferred payment method (bKash, Nagad or Rocket)

2.2 Identity Verification Information (KYC)

To ensure safe and responsible gaming and to prevent financial fraud, we may request the following documents through the KYC (Know Your Customer) process:

• National ID card (NID) or copy of passport
• Proof of residence
• Proof of ownership of payment method

These documents are stored completely securely and are used only for legitimate purposes.

2.3 Automatically Collected Information

When you use our platform, we automatically collect certain technical information:

• IP address and device type
• Browser version and operating system
• Activity log on the website
• Session duration and page visit information
• Information through cookies and equivalent tracking technologies
• Financial transaction history (records of deposits and withdrawals)

2.4 Transaction-Related Information

To keep your financial transactions secure, we record the details of every deposit and withdrawal. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. Our payment processing is handled entirely through encrypted channels.

4.1 Sharing Information with Third Parties

jb333 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may need to be shared with certain trusted partners in order to deliver services:

• Payment processors: Payment providers such as bKash, Nagad and Rocket receive the information needed to verify transactions.
• Game software providers: Game providers including Pragmatic Play and Spribe process gameplay data.
• Technology services: Trusted technology partners for managing the site's infrastructure.
• Legal authorities: Responding to lawful requests to fulfill legal obligations.

Every third-party partner is bound to comply with our privacy standards and may only use the information they receive for the specified purpose.

4.2 What We Do Not Do

jb333 never does the following:

• Sell your information to advertisers
• Use information for marketing purposes without your consent
• Share data with unrelated third parties
• Publicly disclose your personal information

8.1 Active Account Data

We retain all your information for as long as your account remains active. This information is used to provide you with uninterrupted service, track financial transactions, and deliver customer support.

8.2 Retention After Account Closure

Even after an account is closed, certain information may be retained for a specified period:

• Financial transaction records — to meet legal requirements
• KYC verification documents — for regulatory compliance
• Security logs — for investigation purposes
• Dispute resolution records — where applicable

Data retained beyond legal obligations is securely deleted.

10.1 Notice of Changes

jb333 reserves the right to update this privacy policy at any time. For significant changes, we will notify users by email or through platform notifications. The date of the latest update is always shown at the top of this page.

Continued use of the platform after changes have been made indicates your agreement to the updated policy. If you do not agree with a policy change, you may contact us or request that your account be closed.

10.2 Applicable Law

This privacy policy is governed by applicable laws and regulations. In the event of any dispute or ambiguity, you are advised to contact our customer service team so that the matter can be resolved promptly and effectively.